Your Reflex Partner in Ghana, Côte d’Ivoire & Burkina Faso

Privacy Policy

Effective Date: April 2025


1. Introduction

SEMS Drilling Services respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you interact with our website or services.


2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, etc. (usually collected via contact forms or service inquiries).

  • Technical Data: IP address, browser type, device information, and usage data through cookies and analytics tools.

  • Uploaded Files: Any documents you choose to submit through forms (e.g., CVs, RFQs, service requests).


3. How We Use Your Information

We use your information to:

  • Respond to inquiries or service requests

  • Provide technical support or follow-ups

  • Improve our website and service offerings

  • Send updates about our services (if you’ve opted in)

We do not sell or rent your personal information to third parties.


4. Data Sharing

We may share your data with:

  • Internal team members for service coordination

  • Trusted service providers who assist with our operations (e.g., website hosting, email delivery)

  • Authorities if legally required


5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we encourage you to be cautious when sharing sensitive information online.


6. Cookies and Analytics

Our website uses cookies to enhance user experience and collect anonymous analytics data. You can control cookie settings in your browser at any time.


7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent (if applicable)

  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at: ghana@sems-exploration.com


8. Changes to This Policy

We may update this privacy policy occasionally. Any changes will be posted on this page with an updated effective date.


9. Contact Us

For questions or concerns regarding this privacy policy, contact:

SEMS Drilling Services
19 Orphan Crescent, Labone, Accra, Ghana
Email: ghana@sems-exploration.com
Phone: +233 (0)302 784 124